F.A.Q.

Our Catalog

Do you sell hyaluron pens?

No, hyaluron pens are not available in our product range.

Do you sell toxins?

No, botulinum toxin products are not available in our product range.

Are the products authentic and where are they manufactured?

Yes, all products available on TopDermal are authentic and sourced from trusted manufacturers and official distributors.

All medical devices in our range are certified and carry the CE marking, confirming compliance with the applicable requirements of the European Union.

The country of manufacture depends on the specific brand and product. Information about the manufacturer and country of origin is provided on the product page and on the product packaging.

Can you send a wholesale price list?

We do not provide a standard wholesale price list, as wholesale offers are calculated individually.

To receive a wholesale quote, please send us:

  • the list of products you are interested in;
  • the required quantities;
  • your target purchase prices.

For a personalised offer, contact us via WhatsApp at +34 698 51 73 47 or by email at sales@topdermal.com.

Can you send a wholesale price list?

Unfortunately, we cannot send you our wholesale price list, as all our wholesale prices are considered individually.

To request wholesale prices, please send us the products you are interested in, your desired prices, and the quantity of these products. For detailed information, please contact us at +34 698 51 73 47 or by email at tomi@dpicosmetology.com.

Orders and Payment

How to apply a 5% discount to my first order?

To receive a 5% discount on your first order, enter the promo code TOPDERMAL5 in your cart during checkout.

If you place your first order through one of our managers, the 5% discount will also be applied to your first order.

Do I need to register to place an order?

You can place an order in one of three ways:

Register on our website: add the products to your cart, fill in the required information, and create an account. Once registered, you will have access to your personal account where you can view your order information.

Place an order as a guest: add the products to your cart and provide the necessary shipping and billing information without creating an account.

Place an order through a manager: send the list of products and required quantities to our manager via WhatsApp at +34 698 51 73 47 or by email at sales@topdermal.com, and we will place the order for you.

Do I need to register to place an order?

No, you do not need to register to place an order.

To place an order, you need to send your cosmetologist/doctor/clinic certificate to our manager via WhatsApp/Viber +34 698 51 73 47 or by email at tomi@dpicosmetology.com

Do you have a minimum order policy?

Yes. The minimum order amount depends on the delivery country:

  • European Union (EU) countries — €100
  • Countries outside the European Union — €450

How to place an order on the website?

  1. 1. Select and add the necessary products to your cart
  2. 2. In the cart, you can check the added products, change the quantity, or remove a product if necessary
  3. 3. If you have a promo code, you can use it in the “Coupon Code” field
  4. 4. Next, you need to choose a delivery method
  5. 5. Fill in all required fields and click the “Confirm Order” button

 

After placing your order, you will receive an email requesting documents such as a cosmetologist/doctor certificate or clinic documents. After you provide us with this certificate, we will send you an invoice with payment options.

Certificates

Can I buy products from you if I am not a cosmetologist/doctor?

Unfortunately, you cannot, as we only sell to professionals.

I am a private individual, I don't have a company. Can I purchase products?

Yes, you can.

To place your order, please send your medical diploma to sales@topdermal.com or via WhatsApp/Viber +34 698 51 73 47

I am a private individual, I don't have a company. Can I purchase products?

Yes, you can.

To place your order, please send your cosmetologist or doctor certificate to tomi@dpicosmetology.com or via WhatsApp/Viber +34 698 51 73 47

Do you accept a hyaluron pen course completion certificate?

It depends on the certificate. Please send your certificate to our manager for confirmation.

What if my medical documents are in another language?

That is not a problem. Send us your documents in the original language, and our team will review them and translate them if necessary for verification purposes.

About Top Dermal

Can I trust you?

Aesthetic medicine professionals from different countries around the world trust TopDermal.

We work exclusively with authentic products and aim to provide a transparent and reliable service at every stage of the ordering process.

You can view our client testimonials on our website or on our Instagram page: @topdermal

Delivery

Toggle title

No, we do not have a “Handling Fee.”

How much does delivery cost?

Delivery price depends on your postal code and order weight.

Do you ship your products to Qatar, Iran, Israel, Latin America, USA?

Yes, we can ship your order to these countries, but we are not responsible for any customs issues that may arise in these countries.