F.A.Q.

Our Catalog

Do you sell hyaluron pens?

No, unfortunately, we do not sell hyaluron pens.

Do you sell toxins?

No, we do not sell toxins.

Are the products authentic and where are they manufactured?

All our products are authentic and licensed in the European Union.

Can you send a wholesale price list?

Unfortunately, we cannot send you our wholesale price list, as all our wholesale prices are considered individually.

To request wholesale prices, please send us the products you are interested in, your desired prices, and the quantity of these products. For detailed information, please contact us at +34 698 51 73 47 or by email at tomi@dpicosmetology.com.

Can you send a wholesale price list?

Unfortunately, we cannot send you our wholesale price list, as all our wholesale prices are considered individually.

To request wholesale prices, please send us the products you are interested in, your desired prices, and the quantity of these products. For detailed information, please contact us at +34 698 51 73 47 or by email at tomi@dpicosmetology.com.

Orders and Payment

How to apply a 5% discount to my first order?

After confirming your documents (cosmetologist/doctor/clinic), we will send you an invoice with a 5% discount on your first order.

Do I need to register to place an order?

No, you do not need to register to place an order.

To place an order, you need to send your cosmetologist/doctor/clinic certificate to our manager via WhatsApp/Viber +34 698 51 73 47 or by email at tomi@dpicosmetology.com

Do I need to register to place an order?

No, you do not need to register to place an order.

To place an order, you need to send your cosmetologist/doctor/clinic certificate to our manager via WhatsApp/Viber +34 698 51 73 47 or by email at tomi@dpicosmetology.com

Do you have a minimum order policy?

No, we do not have a minimum order policy.

How to place an order on the website?

  1. 1. Select and add the necessary products to your cart
  2. 2. In the cart, you can check the added products, change the quantity, or remove a product if necessary
  3. 3. If you have a promo code, you can use it in the “Coupon Code” field
  4. 4. Next, you need to choose a delivery method
  5. 5. Fill in all required fields and click the “Confirm Order” button

 

After placing your order, you will receive an email requesting documents such as a cosmetologist/doctor certificate or clinic documents. After you provide us with this certificate, we will send you an invoice with payment options.

Certificates

Can I buy products from you if I am not a cosmetologist/doctor?

Unfortunately, you cannot, as we only sell to professionals.

I am a private individual, I don't have a company. Can I purchase products?

Yes, you can.

To place your order, please send your medical diploma to sales@topdermal.com or via WhatsApp/Viber +34 698 51 73 47

I am a private individual, I don't have a company. Can I purchase products?

Yes, you can.

To place your order, please send your cosmetologist or doctor certificate to tomi@dpicosmetology.com or via WhatsApp/Viber +34 698 51 73 47

Do you accept a hyaluron pen course completion certificate?

It depends on the certificate. Please send your certificate to our manager for confirmation.

What if my medical documents are in another language?

Send them to us, and we will translate them.

About Top Dermal

Can I trust you?

Thousands of professionals worldwide trust us.

You can view our client testimonials on our website or on our Instagram page: @topdermal

Delivery

Do you have a "Service Fee" / "Handling Fee"?

No, we do not have a “Handling Fee.”

How much does delivery cost?

Delivery price depends on your postal code and order weight.

Do you ship your products to Qatar, Iran, Israel, Latin America, USA?

Yes, we can ship your order to these countries, but we are not responsible for any customs issues that may arise in these countries.